Delivery & Returns

DELIVERY​

UNITED KINGDOM

We aim to process your order within 24-48 hours. 

We offer FREE DELIVERY on all UK orders above £50.

For orders below £30, we offer:

Second Class - 2-3 business days, tracked delivery - £4.00

1st Class - 1-2 business days, tracked delivery - £4.68

Tracked 48 - 2-3 business days, tracked delivery - £4.74

If you need your order urgently, please let us know, and we will do our best to accommodate your request. In case of any delays, we will do our best to inform you.

INTERNATIONAL

We deliver to all European countries.

International Tracked & Signed - £11.80 (for order value up to £50)
Delivery to Europe in 3-5 business days, tracked end-to-end with online confirmation and signature on delivery.

International Tracked & Signed - £14. 50 (for order value above £50)

For all orders above £100, we offer FREE TRACKED & SIGNED DELIVERY.

Please note that  as of 01. 01. 2021 custom charges apply for orders above £130 (150 Euro) delivered to EU countries.

For non-European destinations please contact us.

RETURNS

We hope you will love our products as much as we do. If, however, for any reason you are not happy with them, we can offer an exchange or refund on any item as long as it is returned within 14 days of receipt. We will send your replacement item or refund your payment within 14 working days upon receipt of your item. Please note that we are unable to reimburse postage costs.

To organise return, please email us at hello@elanskincare.co.uk​